Delivery Information
All books and bundles ordered directly through the official Leadership Without Armour website are carefully packaged and dispatched from the United Kingdom.
Dispatch & Delivery Times
- Standard UK Delivery: Orders for standard (unsigned) paperbacks are typically processed and dispatched within 2–3 business days. Estimated delivery time following dispatch is 2–4 business days.
- Signed & Personalised Copies: Each signed edition is personally inscribed and signed by Kevin Eastwood. Please allow an additional 2–3 business days for inscription and preparation prior to dispatch.
- Delivery Charges: Available delivery destinations, shipping options, and calculated postage costs are clearly displayed during checkout prior to payment.
Packaging & Direct Dispatch
Books are packaged securely in protective book-wrap packaging to ensure they arrive in pristine condition.
Returns, Cancellations & Refunds
We take pride in the quality of every copy sent to our readers. If you need to return an item, please review our policy below.
Standard (Unsigned) Books & Bundles
If you purchase an unsigned paperback or standard bundle, you have the right to cancel and return your order within 14 days of receiving it under UK Consumer Contracts Regulations.
- Items must be returned in their original, unread condition and in protective packaging.
- To initiate a return, please contact us via the Contact Page quoting your order number.
- Return shipping costs are the responsibility of the customer unless the book was delivered damaged or in error.
Personalised & Inscribed Copies Policy
Important note regarding signed and dedicated books: In accordance with UK consumer law, books that have been custom personalised, dedicated to a named recipient, or inscribed with a personal dedication by the author are made to order and exempt from cancellation or return once the book has been inscribed, unless the item is received damaged or defective.
Please double-check all requested dedication names and message wording carefully before completing your order at checkout.
Damaged, Faulty, or Incorrect Items
In the unlikely event that your book arrives damaged in transit, defective, or with an error made on our part, please notify us within 7 days of delivery via the Contact Page with your order number and photographs of the damage. We will arrange a replacement copy or full refund promptly at no additional cost to you.
Need Assistance?
For any questions regarding an existing order or delivery status, please reach out via our Contact Page and include your order reference number.